faq

Shipping and Delivery

    We offer free shipping on all domestic orders above INR 2,000.

    The total shipping charges are based on the final weight and volume of the package to be delivered. This will be calculated at checkout and will vary between INR 150 and INR 500.

    All orders are usually delivered within 3-5 business days from shipping.

Customer Service

    If you are a registered user, simply log into your account and go to ‘My Orders’ to track the status of your order. If you shopped as a guest, please enter your order number and email address in the link below:
    [ENTER LINK HERE]

    If you have any questions on your order, please do not hesitate to reach us on:

    +91 704522 3344 | contact@seeabgroup.com
    MON – SAT 9am to 6pm

Exchange & Returns

    We endeavour to deliver your orders in a timely and professional manner and do our best to ensure that the highest and strictest quality standards are adhered to fulfill every order placed on our website. If you are not happy with your purchase, please see options for returning or exchanging any of the items.

    Any purchase is eligible for exchange or refund only under the following conditions:

    • The product delivered to you is an incorrect size or different altogether, that is, the product does not match the order confirmation you have received.
    • If the product received is genuinely damaged or has a manufacturing defect. In such cases, please take a photograph as soon as you have received the package and contact us within 48hrs of delivery with the following information:
      • Order number
      • Delivery address
      • Specify the reason for return / exchange
      • Supply us with a photograph of the incorrect or defective product

    You may contact us on +91 704522 3344 | contact@seeabgroup.com MON – SAT 9am to 6pm. We will endeavor to get back to you within 48hrs.

Pricing

    Is the price mentioned on the website the maximum or minimum retail price?

    The price mentioned below each product is the Maximum Retail Price (sale price). This is as per the rules of the Consumer Goods Act, 2006, wherein consumers cannot be charged more than the sale price mentioned on the packaging of the products. Please contact us if you find any reseller is charging you a price over this sale price. At times, we or our resellers will offer discounts on such sale prices under promotional offers, which vary from time to time, but at no time shall you be charged higher than the maximum retail price / sale price.

Guarantee

    We guarantee the quality of the products we sell on our website and in-store and offer products that give the best value around.

Gift Wrap

    We offer gift wrapping options in our standard ThinKitchen wrapping paper with a ribbon added on top. Wrapping charges per gift start at INR 50.

Call Us

+91 7045223344


Email US

General:
contact@seebagroup.com

Collaborations:
marketing@seebagroup.com

B2B Enquriy:
bd@seebagroup.com


Visit Us

Seeba Industries Private Limited
101-104, Sheetal Enclave,
Near Vibgyor School,
Mind Space, Malad (West),
Mumbai - 400064

Enjoy 5% off

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