Returns & Exchange
We endeavour to deliver your orders in a timely and professional manner and do our best to ensure that the highest and strictest quality standards are adhered to fulfill every order placed on our website. If you are not happy with your purchase, please see options for returning or exchanging any of the items.
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Is my purchase eligible for exchange or refund?
Any purchase is eligible for exchange or refund only under the following conditions:
- The product delivered to you is an incorrect size or different altogether, that is, the product does not match the order confirmation you have received.
- If the product received is genuinely damaged or has a manufacturing defect. In such cases, please take a photograph as soon as you have received the package and contact us within 48hrs of delivery with the following information:
- Order number
- Delivery address
- Specify the reason for return / exchange
- Supply us with a photograph of the incorrect or defective product
You may contact us on +91 704522 3344 | contact@seeabgroup.com MON – FRI 9am to 6pm. We will endeavor to get back to you within 48hrs.
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When will I receive the exchanged item?
The exchanged item will be shipped once the incorrect / defective item reaches our warehouse in Gujarat. Please allow the standard 3-5 working days for your shipment from that time.
+91 704522 3344 | contact@seeabgroup.com MON – FRI 9am to 6pm
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When will I receive my credit note?
We will offer you a credit note once our team conducts a quality check at our warehouse. We offer credit notes only. If your purchase is eligible for a free return or exchange as explained above, the credit note will also include the proportionate shipping charge.
Please note that the credit note will carry a validity of 6 months from the date of issuance, and can be redeemed both online or at any of our stores.